Melissa Agnes is an international expert, thought leader, and visionary in the field of crisis management. She is the founder and CEO of Crisis Ready Institute, a public benefit corporation providing training and certificate programs to professionals that better protect people, brands, the environment, and the economy in times of crisis. She is also the bestselling author of Crisis Ready: Building an Invincible Brand in an Uncertain World. Melissa has worked with global players like NATO, the Pentagon (DoD), Ministries of Foreign Affairs and Defense, financial firms, technology companies, healthcare organizations, luxury brands, cities and municipalities, law enforcement agencies, aviation organizations, global non-profits, and many others.