ENGAGE - Joey Coleman

When organizations like Whirlpool, NASA, Volkswagen Australia, the World Bank, and Zappos need to boost their customers’ experience – they call Joey Coleman for assistance.

A recognized expert in the field of customer and employee retention, Joey helps organizations turn their customers and employees into raving fans via his entertaining and actionable programs. His First 100 Days® methodology helps fuel the successful customer experiences his clients deliver around the world. In his best-selling book, Never Lose a Customer Again, Joey shares strategies and tactics for turning one-time purchasers into lifelong customers – while dramatically increasing profits along the way.

Speaking Topics

Topic

NEVER LOSE AN EMPLOYEE AGAIN: Creating Remarkable Experiences in The First 100 Days® to Create Engaged, Long-term Employees

How to maximize the beginning of the employee lifecycle to increase engagement and loyalty
How to reduce employee churn and increase overall profits
How to identify the varied journeys your different employees have and then enhance them

Joey’s entertaining and actionable presentation will give you the tools you need to transform employees into powerful advocates for your brand. You will leave his presentation with a proven road map for creating remarkable experiences that turn new hires into committed, engaged team members.

Topic

NEVER LOSE A CUSTOMER AGAIN: Creating Remarkable Experiences in The First 100 Days® to Gain a Customer for Life

How to maximize the beginning of the customer lifecycle to increase engagement
How to reduce customer churn and increase overall profits
How to identify your current customer’s journey and then enhance it
Joey’s entertaining and actionable presentation will give you the tools you need to transform customers into powerful advocates for your brand. The typical business Joey works with sees an increase in profits of 25-100% and an increase in customer referrals of more than 30%.
You will leave his presentation with a proven road map for creating remarkable experiences that turn average customers into lifelong fans

Topic

THE CHANGING F.A.C.E.S. OF THE CUSTOMER: What Your Customers Expect from You Now and What You Need To Do About It

How customers will be the next great disruptor in your industry
How inspiring examples of creative companies around the world can spark ideas and showcase best practices for your endeavors
Why customers aren’t evaluating you against your traditional competitors - but rather new brands you’re not even tracking
How to identify your customers’ desires and then build products, services, and systems to fulfill them
How to apply a five-step process for continuing to adapt to your customers’ new expectations going forward
Audience members will leave Joey’s presentation with new insights about current customers' expectations and experiences, as well as innovative ideas for enhancing experiences going forward.

Joey Coleman's Experiences

I WANT TO REQUEST PRICING & AVAILABILITY
FIRM OFFER - I'M READY TO BOOK!
GET HELP FROM ENGAGE

EXPERIENCE DETAILS

EXPERIENCE OPTION*

Experience Location *

Virtual In-Person

EXPERIENCE DATE

Experience Start Time

Experience Duration *

Experience City

Estimated Budget *

Event Details Please provide any additional relevant details about your event in the space below. *

Experience Details

EXPERIENCE TYPE *

EXPERIENCE DATE *

Experience Time *

Experience Location *

Virtual In-Person

Experience Duration *

Custom Duration

I'm prepared to move to contract immediately if my offer is accepted.

Experience City*

Experience DETAILS * Please provide any additional relevant details about your event in the space below.

Payment Terms

Upfront *

On Completion *

EXPERIENCE Budget *

What is a travel budget? This allows for our in-person speakers to have transportation, housing, and any other necessary costs covered for your event! TRAVEL BUDGET *

Total Budget *

Contract & Payment Requests*

Legal Name of Company/Organization Responsible for Payment*

I understand that submitting this firm offer form is a legally binding offer to contract with the talent on the terms above, should the talent accept them within 5 business days of when this form is submitted. I further agree to Engage's standard booking terms & conditions.

Testimonials

“Joey will rock your audience’s world - bringing to life insights and tools to create lifetime customers and advocates.”

“Thought provoking, insightful, loved the examples! #1 presenter I've seen.”

"Joey Coleman is a great presenter. He is entertaining while informative, but most of all impactful. Joey shared ideas that are immediately actionable (and fun). It will change our mindset forever."

"Imagine your attention captivated for 60 minutes during the discovery to the solution you have been seeking your entire career. Joey Coleman revealed the secret blockages holding our company back. If anyone in the audience doesn’t act upon this presentation and improve their employee experience, they are not paying attention. Joey made me want to be a better boss."

"Joey's presentation was informational, fact-filled, and engaging to say the least!!! His knowledge around employee engagement and solutions around the mistakes and pitfalls that many organizations run into or make was extremely valuable."

Athletics

Business Speakers

DEI Speakers

Health and Wellness Speakers

Influencers

Leadership

Motivational Speakers

Other

Joey Coleman

Book Joey Coleman

Speaking Topics

NEVER LOSE AN EMPLOYEE AGAIN: Creating Remarkable Experiences in The First 100 Days® to Create Engaged, Long-term Employees

NEVER LOSE A CUSTOMER AGAIN: Creating Remarkable Experiences in The First 100 Days® to Gain a Customer for Life

THE CHANGING F.A.C.E.S. OF THE CUSTOMER: What Your Customers Expect from You Now and What You Need To Do About It

Joey Coleman's Experiences

EXPERIENCE DETAILS

Experience Details

Payment Terms

Testimonials

Engage Is The Booking Engine For

Engage Is Proud to be Partnered With