David Brownlee

After being kidnapped at gunpoint, beaten and stabbed, David was thankful to have a second chance at life. He decided to commit himself to serving others through his teaching, speaking and coaching. David believes that we can all make a positive difference in our world, one customer and one employee at a time. David's keynote reveals a new, fast, easy way to increase your revenues, grow your business, and create loyal customers for life. Imagine for a moment that your favorite artist, musician, group or rock star came into your office or called you today requesting your product or service. What would you say to them? What would you do to serve them? Now ask yourself: When was the last time I treated a customer or a client like a rockstar? What would it do for your business if you treat every customer and client like a rockstar? The Rockstar Customer Service Keynote shows business owners, executives, managers, and customer service reps a more effective way for their team to deliver world-class, Rockstar Customer Service to their customers.

In David’s keynote, Customer Service Success: The 6 Keys To Deliver A World-Class Experience, he offers you new solutions to the age-old challenges that you face in your business every day. This keynote will answer all of these questions for you and more in an engaging, easy-to-follow format that is entertaining and educational. The concepts and strategies in this keynote are the same ones that David has used to teach over 2 million students from around the world who have found extraordinary success with their customers. The Customer Service Success Keynote gives your audience proven techniques that get you straight to the point of what you need in order to deliver a world-class customer service experience every time - regardless of what is going on around you.